Privacy Policy

Last updated: March 2026

1. Introduction

Asiima ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications (collectively, the "Applications").

By using our Applications, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Applications.

2. Our Core Privacy Principles

  • Local-First Architecture: Your data is stored locally on your devices by default
  • iCloud Sync: If you use iCloud sync, your data is stored in YOUR iCloud account, protected by Apple's encryption
  • No Central Data Storage: We do not operate servers that store your personal data
  • No Data Monetization: We do not sell, rent, or trade your personal information to third parties
  • Minimal Data Collection: We collect only what is necessary for the Applications to function
  • No Content Hosting: Our IPTV player applications do not host, store, or distribute any media content

PART A: ASIIMA TV PRIVACY

IMPORTANT NOTICE

Asiima TV is an IPTV media player application that does not host, provide, or control any media content. This privacy policy covers only the Asiima TV application software, NOT any third-party content or services you may access through it.

3. Asiima TV - Information We Collect

3.1 Application Data (Stored Locally on Your Device)

The following information is stored locally on your device only:

  • Content source configurations (server URLs, usernames, MAC addresses)
  • Watch history and resume positions
  • Favorites and watchlist items
  • Application settings and preferences
  • Cached stream URLs and playlist data
  • Category and content metadata from your providers

3.2 Content Source Credentials

When you add content sources (Xtream, Stalker, M3U) to Asiima TV:

  • Your credentials are stored locally on your device only
  • Credentials are used to authenticate directly with the content provider's servers
  • The Company never receives, transmits, or stores your content source credentials on our servers
  • Authentication happens directly between your device and the content provider
  • Stream URLs are resolved and cached on-device — content never passes through our servers

3.3 iCloud Sync Data

Asiima TV uses Apple iCloud (CloudKit) to sync your data across your Apple devices:

  • Account configurations are synced so you can use the same sources on all devices
  • Watch progress is synced so you can continue watching on any device
  • Cached stream URLs may be synced for faster playback
  • All synced data is stored in YOUR iCloud account, protected by Apple's encryption
  • The Company does not have access to your iCloud data

3.4 Crash Reporting

We use Firebase Crashlytics to collect crash reports, which may include:

  • Device type, model, and operating system version
  • Application version and crash stack traces
  • General usage patterns (not specific content or personal data)

Crashlytics does NOT collect: Personal information, content viewing history, your IPTV credentials, stream URLs, or any data you enter into the Application.

3.5 Voluntary Feedback and Diagnostic Data

Asiima TV includes an optional in-app feedback feature that allows you to report bugs, request features, or send general feedback. This feature is entirely voluntary. When you submit feedback, you may choose to include:

Diagnostic Logs (opt-in, enabled by default):

  • App activity logs including timestamps, navigation events, and operational data
  • Sensitive metadata (passwords, tokens, URLs, usernames, MAC addresses) is automatically redacted before submission
  • URLs appearing in log messages are stripped to scheme and host only (paths and query parameters removed)
  • Excessive playback/player logs are filtered out

Account Credentials (opt-in, disabled by default):

When you explicitly enable "Share Account Credentials," the following may be included:

  • Server URLs, portal URLs, or playlist URLs
  • Usernames and passwords
  • MAC addresses, device IDs, serial numbers, and PINs
  • Account type and connection configuration details

Only enable this if specifically requested by our support team to reproduce your issue.

How we protect your submitted data:

  • All data is transmitted via HTTPS/TLS encryption
  • Diagnostic logs and account credentials are never placed in issue tracker entries visible to our team
  • Sensitive attachments are stored in encrypted cloud storage (AES-256 server-side encryption)
  • Access links to sensitive data expire after 7 days
  • All sensitive attachments are permanently deleted after 30 days
  • Only the feedback description, app version, platform, and optional email appear in our issue tracker

You maintain full control: you can choose to include neither diagnostic logs nor credentials, logs only, or both. The feedback feature cannot be triggered without your explicit action.

4. Asiima TV - Information We Do NOT Collect

The Company does NOT automatically or passively collect:

  • Information about content you watch, stream, or listen to
  • Your viewing habits, preferences, or history (for our purposes)
  • Your IP address or geographic location
  • Device identifiers for advertising purposes
  • Information about the content sources you configure
  • Any data about the media content accessed through the Application
  • Your IPTV provider credentials, stream URLs, or EPG data

Note: If you voluntarily submit feedback with diagnostic data or account credentials enabled (see Section 3.5), that data is collected only for the specific purpose of resolving your reported issue and is subject to the protections described above.

5. Asiima TV - Third-Party Content and Services

IMPORTANT DISCLAIMER REGARDING THIRD-PARTY SERVICES:

When you use Asiima TV to connect to third-party content sources (IPTV services, streaming providers, etc.):

  • Those third-party services may collect information about you according to their own privacy policies
  • The Company has no control over and assumes no responsibility for the privacy practices of any third-party services
  • Your interaction with third-party content providers is governed by their respective privacy policies and terms of service
  • You should review the privacy policies of any third-party services you use
  • All content streams flow directly between your device and the content provider — never through Company servers

The Company is not responsible for the data collection, use, or disclosure practices of any third-party content providers or IPTV services.

PART B: GENERAL PRIVACY PRACTICES (ALL APPLICATIONS)

6. Analytics and Crash Reporting

Our Applications may use the following services for analytics and crash reporting:

6.1 Firebase Crashlytics

We use Firebase Crashlytics to collect crash reports, which may include:

  • Device type and model
  • Operating system version
  • Application version
  • Crash stack traces and error logs
  • General usage patterns (not specific content or personal data)

Crashlytics does NOT collect: Personal information, content viewing history, IPTV credentials, or any data you enter into the Applications.

6.2 Purpose of Analytics

We use analytics data solely to:

  • Identify and fix bugs and crashes
  • Improve Application stability and performance
  • Understand general usage patterns to improve user experience

We do NOT use analytics for advertising, user profiling, or selling data to third parties.

7. Third-Party Service Providers

Our Applications may integrate with the following third-party services. Your use of these services is governed by their respective privacy policies:

Authentication Providers

Cloud Sync

8. Data Retention

Since your data is stored locally on your device and/or in your own cloud storage accounts:

  • You control how long your data is retained
  • Uninstalling the Application deletes all locally stored data
  • Cloud-synced data remains in your cloud storage until you delete it
  • We do not retain copies of your personal data on our servers

9. Your Rights and Choices

Because we use a local-first architecture, you maintain full control over your data:

  • Access: All your data is stored on your device - you can access it anytime within the Application
  • Deletion: Uninstall the Application to delete all local data; delete cloud files from your cloud storage provider
  • Export: Use in-app export features where available to export your data
  • Portability: Your data is yours - stored on your device and your cloud storage
  • Opt-Out of Analytics: You may disable analytics in Application settings where available

10. Data Security

We implement industry-standard security measures to protect your information:

  • TLS/SSL encryption for data in transit
  • Apple iCloud encryption for synced data
  • Platform-native secure storage for sensitive tokens
  • Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

11. Children's Privacy

Our Applications are not intended for children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@asiima.com.

12. International Data Transfers

If you use our Applications from outside the United States, please note that any information processed may be transferred to, and processed in, the United States or other countries where our service providers operate. By using our Applications, you consent to such transfers.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories of personal information we collect
  • Right to Delete: You may request deletion of your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  • Right to Opt-Out: We do not sell personal information, so the right to opt-out of sales does not apply

To exercise these rights, contact us at privacy@asiima.com.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request access to your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request restriction of processing
  • Right to Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data

The legal basis for our processing of personal data is your consent (which you provide by using the Applications) and our legitimate interest in providing and improving our services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Providing notice within the Applications for material changes

Your continued use of the Applications after any changes indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Acknowledgment

By using our Applications, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Applications.